The past few months, I’ve been straddling working for two organizations at the same time. Phasing myself out in one, “trying out” for the other. From The Devine Group, Inc., I was transitioning from a VP/Information Technology role of the 20-person company. To RecruitMilitary, LLC, as Chief Experience Officer of the 55-person company, a position I accepted last week.

At Devine, my role was somewhat limited to IT. At RecruitMilitary, I will ensure that the experiences the organization delivers its stakeholders are a strategic advantage, not a liability. I’ll work to map out both present-day and ideal experiences, seek to understand experience expectations, identify “pain points”, and determine how to deliver better experiences for improved ROI. This will involve analysis & implementation of solutions to minimize/remove “choke points” in our processes. I’ll also be responsible for establishing and continuously improving core metrics for our online business model & products.

I feel fortunate to have been given the opportunity to design my own job, for the most part, and that I managed to make the transition without any loss of income at all. All while trying to recover from reconstruction surgery on my Achilles (which has been very trying, both emotionally + physically) and a new baby! I look forward to the possibility of a run of non-eventful months ;)

Morals of the story:

1. Blog—it creates visibility (the CEO of RecruitMilitary found me through this pathetic blog)
2. Design your own job—Good employers want you to be happy in your day-to-day work, they know your productivity is tied to it.